FAQ’s

No. For the first 10 visits or within 30 days of your first Physical Therapy treatment, you do not need a prescription. After 10 visits or 30 days, whichever comes first, you will need a prescription for physical therapy. Treatment will be denied if you do not have a prescription after the aforementioned time period. This is in line with New York State-Direct Access Law.

We are an Out-of-Network Provider (OON) and Out-of-Pocket (OOP) company. This means that you, as the patient, pay upfront, and we provide you with the necessary paperwork to submit claims for reimbursement. Due to restrictions from health insurance plans, we have chosen to focus on full comprehensive and one on one physical therapy care through OON & OOP services. A good faith estimate is available upon request for patients who don't plan on submitting for out-of-network reimbursement. Stay posted as we are working on accepting health insurance plans in-network eventually. Medicare/Medicaid is not accepted.

We suggest you check with your insurance provider that they cover out-of-network physical therapy. Please email us at hello@inspirapt.com for an Out-of-Network Questionnaire. 

Payment is due 24 hours in advance of your appointment. Physical Therapy services may be eligible for out of network coverage from your insurance company. It is the patient's responsibility to know your insurance coverage options and to submit documentation for reimbursement. Your Physical Therapist will provide you with a superbill (billing receipt) upon request. This can be submitted to your insurance company for reimbursement if you have Out-of-Network benefits for Physical Therapy. Please let your Physical Therapist know if you would like to receive a superbill.

There is a 24-hour cancellation policy. Cancellations or changes made before 24 hours of the booking time are considered early cancellations and are eligible for a full credit. Late cancellations or changes made within 24 hours of the booking time are considered late cancellations and are not eligible for a credit or refund. Please arrive early for a smooth check-in experience. In the case of a no-show or lateness to an In-Person appointment, your instructor will wait 15 minutes for your arrival. All no-shows and late arrivals of over 15 minutes will be considered late cancellations and are not eligible for a credit or refund. All time lost due to late arrivals will be forfeited.  Masks are required for all in person sessions.

You have 24 hours before the appointment time to notify us of a cancellation or rescheduling. Call/Text us at (929) 295-6566 or Email hello@inspirapt.com

Each session with the physical therapist is one-0n-one for 55 minutes. Integrative PT is 27.5 minutes with Pilates Instructor and 27.5 minutes with Physical Therapist. 

Virtual and In-Person Pilates Private range from 30-55 minutes. 

Once you schedule your appointment, we will email you any paperwork to complete digitally. Bring along any necessary paperwork that hasn't been submitted digitally. 

Please wear athletic or loose clothing with undergarments.

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.